What are the problems in dealing with non-conformities?
Addressing non-conformities is a crucial process to ensure the quality of products and services. However, he may face a lot of difficulties. Some of the most common problems include:
- Difficulty identifying and understanding the source of the non-compliance;
- The lack of resources to correct non-conformities;
- The repetition of the same non-conformities;
- The lack of monitoring and measurement of corrective actions.
To overcome these difficulties, it is important to link non-conformities to an action plan.
Why link the two?
By relating non-conformities to an action plan, the organization can identify the Root causes of these non-conformities and put in place corrective actions to eliminate them. This allows the organization to monitor the effectiveness of these actions and ensure that they have been implemented appropriately.
As part of your QHSE approach, and in order to meet the requirements of the standards ISO 9001, 14001 and 45001 (among others), you are required to manage internal non-conformities, external service providers and customer complaints.
Thanks to the analysis of the causes of these non-conformities, you identify the corrective and preventive actions to take to correct the problem and prevent it from happening again.
Today, you're probably using a chart to keep track of your shares And another one for your non-conformities. It is then not easy to make the connection, to identify the non-conformities at the origin of these actions.
Effectively link your non-conformities with your action plan It means being able to easily and quickly trace the non-conformities at the origin of the actions and thus to have a traceability clear of the actions taken.
It is then easier, if a nonconformity The same happens, to find the actions implemented previously and thus make the relevant decisions in view of past experience. Finally, by identifying the origin of your actions, you can know whether your approach tocontinuous improvement is proactive or suffered (shares issued as a result of non-compliance).
How our software facilitates your process
Now that you know the importance of linking effectively non-conformities and action plan, why not simplify your process with our QHSE software ?
Here are 4 advantages of using our software :
- Your action is created directly from the form of nonconformity (with a clickable link to view the original non-compliance) thus guaranteeing its traceability;
- Your share is automatically dumped into a action plan unique, which can be filtered, to easily find the origin of the actions;
- A better Monitoring of actions : automatic notification of the declaration, processing and verification of the action;
- A tool collaborative.
